Cancellation of tours due to new coronavirus infection (COVID-19)

In response to the declaration of a state of emergency, we understand that you may be thinking about changing your travel plans.

In particular, we are receiving an increasing number of inquiries about cancellations.

In light of the situation, we would like to ask for your cooperation in operating the following policy regarding tour cancellation requests.

■Customers whose departure date is within 7 days

Please contact us using the dedicated cancellation form.

Please be sure to include your reservation number and scheduled departure date.

We will respond to the earlier of the scheduled departure date.

Dedicated form for tour cancellation due to Corona

■For other customers

Please use the normal form to contact us.

■Update20201118

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